EVIL PICKLEBALL / AFTER-SALES
Warranties & support
Our commitment goes beyond your purchase. We're here to help if something goes wrong with your equipment.
Subject to each brand's warranty terms.
A team to guide you through the process.
Applicable statutory warranties remain in effect.
01 / WARRANTIES
What's covered?
Certain products carry a manufacturer's commercial warranty, including coverage for manufacturing defects. Duration, terms, exclusions and claim procedures vary by brand and product. We do not promise one warranty period for every brand.
Accidental damage, normal wear or improper use may be excluded from some commercial warranties, depending on their terms. Such exclusions do not limit applicable statutory warranties.
02 / CLAIMS
How to get help
- Contact EVIL Pickleball and provide your order number.
- Describe the problem and attach clear photos of the product.
- We'll review your request and explain the appropriate next steps, including contacting the manufacturer when applicable.
- We'll help you follow up, without affecting your legal rights.
03 / BRANDS & PRODUCTS
Pilla, RPM, Luzz and other brands.
Eyewear, lenses, frames, paddles, bags and accessories may have different commercial warranty terms. A warranty advertised for one product of a brand does not necessarily cover all of its products. Contact us for the official terms applicable to your specific purchase.
Depending on the manufacturer's terms, commercial warranties may exclude certain accidental damage, normal wear or unauthorized modifications. These exclusions do not restrict your statutory rights.
Returning a product because you changed your mind? Please refer instead to our refund policy, including its voluntary 15-day return window and product-specific requirements.
VIEW REFUND POLICY →Questions or warranty claims? info@evilpickleball.ca · 514-884-1316
04 / CONTACT
Submit a request
Describe the issue and include your order number. We'll reply by email and explain how to send photos if needed.
For a specific brand's or product's commercial warranty terms, contact our team before or after your purchase.